My fridge stopped working correctly, only the freezer part would actually cool. I called the local service company. Tech came when I wasn’t home, told my partner “compressor’s broken, though shit” , took 60€ and left.
My combination washer dryer has stopped drying. From what I gather it seems like a compressor gas leak, guess what? Too expensive to fix, so I would have to throw away several tens of kilos of machine just because of a fart’s worth of gas.
I have a Neato robot vacuum which I’ve kept clean and repaired for years, only for fucking Vorwerk, may they go bankrupt tomorrow, to shut down its servers, so now it’s dumb as a rock and next to useless.
It’s not your mother’s fault for assuming a malfunctioning appliance must be replaced.
to shut down its servers, so now it’s dumb as a rock and next to useless.
I hate this so much. There’s no reason a robot vacuum should require internet access to function. Companies only do it for tighter control of their products, to track your usage, to have the ability to paywall features, and to have the ability to disable it so you have to buy a new one.
It’s doubly fucked in that I have a smart home where everything is controlled locally without the cloud, and this vacuum was the only thing that wasn’t.
The enshittification of everything will eventually lead to some small companies making good quality long lasting appliances I hope, they will make a good name for themselves and have easily repairable parts, but since we live in the real world whirlpool or GE will buy them keep the branding and make it more “intelligent” and easily breakable by adding computer parts that aren’t needed and plastic parts that will fail and not be able to be repaired or replaced.
Some companies already started to make repairable products (eg: fairphone and framework) the problem is that they either cost a lot or have less quality than other products because they are new company with limited marketshare and that don’t make money by making you buy something every 2 years
I am aware of both companies and am a customer because i want to encourage repairability however i also know that once the market is saturated with long term easy to fix products that the manufacturer will then not be able to sell new stock for a while, and Framework and Fairphone both have a solution to that by selling individual components for replacement or upgrade, but how much would a dishwasher or washing machine manufacturer be able to make off of O rings, or timing belts or something else cheap and easy to make, when amazon will sell lower quality ones at 1/2 the price that will work temporarily for either the repairman or cheap customer to fix their own machine. The incentive structure sucks for anything but enshitification at the moment.
Don’t count on it. Instant Pot managed to sell so many units they’re in what seems like almost every kitchen. And then that was that, because everyone already had one, so their sales volume plummeted and they went bankrupt. I still use mine all the time, but the original company went away.
That’s very much the plot to Cory Doctorow’s short story Unauthorized Bread. The toaster company turned off the servers and some people got real tech savvy real quick.
My fridge stopped working correctly, only the freezer part would actually cool. I called the local service company. Tech came when I wasn’t home, told my partner “compressor’s broken, though shit” , took 60€ and left.
My combination washer dryer has stopped drying. From what I gather it seems like a compressor gas leak, guess what? Too expensive to fix, so I would have to throw away several tens of kilos of machine just because of a fart’s worth of gas.
I have a Neato robot vacuum which I’ve kept clean and repaired for years, only for fucking Vorwerk, may they go bankrupt tomorrow, to shut down its servers, so now it’s dumb as a rock and next to useless.
It’s not your mother’s fault for assuming a malfunctioning appliance must be replaced.
I hate this so much. There’s no reason a robot vacuum should require internet access to function. Companies only do it for tighter control of their products, to track your usage, to have the ability to paywall features, and to have the ability to disable it so you have to buy a new one.
It’s doubly fucked in that I have a smart home where everything is controlled locally without the cloud, and this vacuum was the only thing that wasn’t.
Maybe someone’s developed an open-source firmware solution that you can port to it for self-hosting?
The enshittification of everything will eventually lead to some small companies making good quality long lasting appliances I hope, they will make a good name for themselves and have easily repairable parts, but since we live in the real world whirlpool or GE will buy them keep the branding and make it more “intelligent” and easily breakable by adding computer parts that aren’t needed and plastic parts that will fail and not be able to be repaired or replaced.
Some companies already started to make repairable products (eg: fairphone and framework) the problem is that they either cost a lot or have less quality than other products because they are new company with limited marketshare and that don’t make money by making you buy something every 2 years
I am aware of both companies and am a customer because i want to encourage repairability however i also know that once the market is saturated with long term easy to fix products that the manufacturer will then not be able to sell new stock for a while, and Framework and Fairphone both have a solution to that by selling individual components for replacement or upgrade, but how much would a dishwasher or washing machine manufacturer be able to make off of O rings, or timing belts or something else cheap and easy to make, when amazon will sell lower quality ones at 1/2 the price that will work temporarily for either the repairman or cheap customer to fix their own machine. The incentive structure sucks for anything but enshitification at the moment.
Don’t count on it. Instant Pot managed to sell so many units they’re in what seems like almost every kitchen. And then that was that, because everyone already had one, so their sales volume plummeted and they went bankrupt. I still use mine all the time, but the original company went away.
That’s fine, companies shouldn’t be forever
That’s very much the plot to Cory Doctorow’s short story Unauthorized Bread. The toaster company turned off the servers and some people got real tech savvy real quick.