McDonald’s is removing artificial intelligence (AI) powered ordering technology from its drive-through restaurants in the US, after customers shared its comical mishaps online.
A trial of the system, which was developed by IBM and uses voice recognition software to process orders, was announced in 2019.
It has not proved entirely reliable, however, resulting in viral videos of bizarre misinterpreted orders ranging from bacon-topped ice cream to hundreds of dollars’ worth of chicken nuggets.
McDonald’s told franchisees it would remove the tech from the more than 100 restaurants it has been testing it in by the end of July, as first reported by trade publication Restaurant Business.


Our children aren’t a concern of their’s. Saving money and resources is. What do you think is going to happen to education quality if they get what they want and AI takes over mental tasks throughout the economy and bureaucracies across society? What actual value with mass education have at that point?
They won’t see the value in educating anyone at all and they’ll push for the cheapest option, filled primarily with lessons on how important it is to do what you’re told.
Get your law degree at Costco now!