• tal@lemmy.today
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      4 days ago

      Don’t agree. Often someone’s problem can be resolved by just doing something else. That doesn’t mean lecturing, but I’ve seen many, many times where someone was having trouble because they were going about something in the wrong way. Sometimes the most-useful help is to step back and say “you may not want to be doing X, and may want to be doing Y”.

      • plutopos@lemmy.zip
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        4 days ago

        The reason why I disagree is that commenters don’t always have the full picture. When I already know exactly what I need, receiving many comments, but none helpful, is exhausting. Sometimes it’d be nice to have help on a specific problem without having to convince strangers of every other choice I made in the path.

        An example: I’ve seen people on Reddit ask for help with Linux drivers and be told to buy new hardware entirely. Or ask if a dumbphone supports Whatsapp, and be told to ditch it by Americans who think it’s just another social network that you can opt out of.

    • obnomus@lemmy.mlOP
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      10 days ago

      Yeah, I saw someone asking “why do you need that app?”