• almost1337@lemmy.zip
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    1 day ago

    No, it is a real phenomenon

    It doesn’t happen to ice cream machines at other fast food franchises nearly as frequently, and the machines at McDonald’s give unhelpful error codes and are generally designed to require pricey field technician visits (that are helpfully provided by the manufacturer) to resolve.

    There was a third party device that was created to get around the error code issue, providing actual details of what was wrong and saving franchise owners thousands of dollars. So naturally the manufacturer sued the creator and petitioned McD’s corporate to disallow its use.